Each product is unique and handcrafted so it may have differences from the site, both in colors and in subjects.

Unfortunately, we do not offer this service. You can only pay by bank transfer and Paypal.

Yes, you can do it. It is possible to add by adding the address during the purchase process.

Since these are handmade products, the delivery time varies according to availability, from 5/28 working days.

1 The purchased product must be intact and whole in all its parts. 2 Return shipping costs are charged to the customer. 3 The shipment is under the complete responsibility of the customer until the certificate of receipt in our warehouse.

At the time of delivery, it is important to check and immediately report any damage to the packaging box to the shipper, accepting the package with reserve. In case of damaged products, send a picture of the box and the broken object within 10 hours of receipt to info@lafabbricadellaceramica.com.

If the customer is not happy with the order received, it can be replaced totally or partially, no later than 14 days from the date of receipt of the goods

1 to request a return authorization it is necessary to send an email to info@lafabbricadellaceramica.com by communicating name, last and order number. 2 Once the customer get the confirmation of the withdrawal from LA FABBRICA DELLA CERAMICA, the customer is required to return the products at his own expense no later than 14 days from the confirmation of the withdrawal. 3 the return of any item will be accepted as long as it is intact, reimbursing the full amount of the expense within 7 days from the date of receipt of the goods. 4 the refund will be made in the same way in which the item was paid.