1 The purchased product must be intact and whole in all its parts. 2 Return shipping costs are charged to the customer. 3 The shipment is under the complete responsibility of the customer until the certificate of receipt in our warehouse.
At the time of delivery, it is important to check and immediately report any damage to the packaging box to the shipper, accepting the package with reserve. In case of damaged products, send a picture of the box and the broken object within 10 hours of receipt to info@lafabbricadellaceramica.
1 to request a return authorization it is necessary to send an email to info@lafabbricadellaceramica.